The ideal candidate brings deep functional knowledge of Service Cloud and Experience Cloud, solid architectural skills, and the ability to influence product roadmaps, design end-to-end capabilities, and guide cross-functional teams through execution.
This role sits at the intersection of Product, Business, and Technology, ensuring the Salesforce platform delivers measurable business value.
- Translates business goals into functional Salesforce solutions.
- Designs end-to-end business processes using Salesforce Sales, Service, Experience, or Marketing Cloud.
- Determines which Salesforce products, features, and integrations should be used.
- Leads workshops with stakeholders to gather and map business requirements.
- Produces solution blueprints, data flow diagrams, and process models.
- Works closely with Product Owners, Functional Consultants, and Business Analysts.
- Ensures solution aligns with user experience and ROI goals.
📌 Salesforce Solution Architect (Telangana)
🏢 Info Services
📍 Telangana
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