Key Responsibilities

• Oversee day-to-day banquet operations across multiple banquets in the city, covering weddings, corporate events, conferences, and private parties.

• Coordinate with Sales, Culinary, and Event Planning teams to ensure smooth execution of events.

• Supervise setup, service, and breakdown of events while maintaining brand standards and client specifications.

• Monitor inventory, banquet equipment, linen, and supplies; manage requisitions as required.

• Ensure compliance with all health, safety, and sanitation regulations. • Resolve guest concerns promptly to ensure satisfaction and repeat business.

• Manage budgets and labour costs while maintaining service quality. • Conduct pre-event briefings and post-event reviews for continuous improvement.

• Collaborate with vendors and partners for event logistics; manage payments, vendor coordination, venue onboarding, and PO/GRN processes.

• Maintain accurate event records, staff performance reports, and customer feedback.

• Assist in developing and standardizing SOPs to improve banquet operations.

📌 Operations Manager - Hotel (Maharashtra)
🏢 OYO
📍 Maharashtra