ABOUT THE ROLE

Reporting directly to the Chief Revenue Officer, the Senior Sales Development Representative will own inbound and outbound qualification, nurturing of leads and the creation of sales pipeline.

You will play a crucial role in building our pipeline by connecting with prospective clients who can benefit from our cutting-edge open-source observability tool. In this role, you will engage with potential customers primarily VPs of Engineering and technical leaders to understand their goals and challenges. You ll leverage your technical insight to personalize outreach, nurturing leads from signup to interest, and helping qualify them for a productive engagement with our sales and technical teams. If you have a blend of sales acumen, technical understanding, and a passion for identifying customer needs, we d love to meet you!

As a senior SDR/manager-track hire, you will both execute high-quality outreach and help design the playbooks, cadences, and reporting that scale our program. If you re passionate about helping technical teams succeed and want to grow your career in a high-impact sales role, apply today!

GENERAL RESPONSIBILITIES

- Lead generation: Research target accounts and personas; run multi-channel outbound (email, phone, LinkedIn, events) to generate qualified pipeline.

- Lead qualification and follow-up: Engage signups quickly; discover use cases, assess fit and urgency, and advance or route effectively.

- Prospect research: Identify technical decision-makers; tailor outreach to their stack, priorities, and business impact.

- Personalized outreach: Craft segment- and persona-specific sequences; A/B test hooks focused on pain points (cost control, Kubernetes complexity, alert noise).

- Outbound playbooks: Draft and optimize sequences, phone scripts,



and LinkedIn messages; document plays and iterate based on data.

- Build relationships: Act as a trusted advisor in early interactions; guide prospects toward productive evaluations and meetings.

- Collaboration: Align with Sales and Marketing on ICP, campaigns, qualification criteria, and territory plans.

- Pipeline management: Maintain clean CRM hygiene; log activities, schedule follow-ups, and manage progression to SQL.

- Market intelligence: Capture insights to inform product positioning and marketing content; surface emerging use cases.

- Leadership (manager-track): Mentor junior SDRs, contribute to hiring and onboarding, and help establish team standards and dashboards.

WE RE LOOKING FOR SOMEONE WHO:

- Technical background: 3 5 years as an SDR selling devtools/infra/observability or into engineering organizations, with a track record of exceeding targets.

- Understanding of developer tools: Familiarity with CI/CD, DevOps, cloud, Kubernetes, and logs/metrics/traces; able to articulate developer-centric value.

- Strong communication skills: Clear, concise writing and discovery; comfortable with technical and non-technical stakeholders.

- Analytical skills: Use data to guide outreach; measure and improve sequence performance and conversion.

- Self-motivated and goal-oriented: High ownership, resourceful, and effective at prioritization in a quick-paced startup.

- Adaptability and creativity: Iterate quickly, test new ideas, and solve problems with curiosity and positive energy.

LOCATION

Remote. Timezone overlap for core collaboration hours; occasional travel for events or team offsites.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Sales Development Representative (#2) (India)
🏢 Open Observe
📍 India