Job discreption

- Lead end-to-end implementation of the Sales Force Automation (SFA) solution for enterprise customers.
- Serve as the Single Point of Contact (SPOC) for key client accounts during implementation and post-go-live support.
- Understand client business processes and translate requirements into successful product deployments.
- Coordinate with Product, Technology, Customer Success, and Account Management teams to ensure timely project execution.
- Drive platform adoption by conducting stakeholder workshops, user enablement sessions, and change management initiatives.
- Monitor implementation milestones, project timelines, risks, and dependencies to ensure successful delivery.
- Manage customer escalations and ensure timely resolution by collaborating with cross-functional teams.
- Track project health using dashboards, MIS, and implementation metrics, providing regular updates to leadership.
- Work closely with Account Managers to identify enhancement opportunities,



drive customer satisfaction, and support upselling initiatives.
- Mentor regional implementation teams and establish best practices for project execution and customer engagement.
- Continuously improve implementation processes to enhance delivery quality and customer experience.

Required Qualifications

- 3-7 years of experience in SFA/DMS implementation
- Experience with enterprise SFA platforms such as FieldAssist, Bizom, Botree, or similar is mandatory.
- Proven experience managing teams and working with enterprise account.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 SFA Implementation Professional (Karnataka)
🏢 Eazy Dms
📍 Karnataka