- Manage and supervise a team of customer service representatives to achieve sales targets.
- Develop and implement effective sales strategies to drive business growth.
- Analyze market trends and competitor activity to identify new opportunities.
- Build and maintain strong relationships with clients and stakeholders.
- Monitor and control expenses to ensure profitability.
- Collaborate with cross-functional teams to achieve business objectives.
Job Requirements
- Proven experience in a similar role with 5-10 years of experience.
- Strong knowledge of CRM/IT Enabled Services/BPO industry trends and best practices.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Robust analytical and decision-making skills with attention to detail.
- Experience working with international clients and teams is preferred.
About Company
TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED is a leading player in the CRM/IT Enabled Services/BPO industry, committed to delivering exceptional customer experiences and driving business growth through innovative solutions.
📌 Assistant Manager - International (Malad)
🏢 TP
📍 Malad
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.