Roles and Responsibilities :
- Manage customer inquiries through various channels such as email, phone, and chat to resolve issues promptly.
- Develop and execute digital marketing campaigns across social media platforms like Facebook Ads Manager and LinkedIn Ads.
- Collaborate with cross-functional teams to identify areas for improvement in the customer journey and implement changes accordingly.
- Provide exceptional customer support by responding to queries, addressing concerns, and escalating complex issues when necessary.
Job Requirements :
- 1-4 years of experience in a similar role within the internet industry.
- Solid understanding of digital marketing principles including Google Ads (AdWords) management.
- Proficiency in managing multiple tasks simultaneously while maintaining attention to detail.
📌 Customer Service Executive (Haryana)
🏢 TP
📍 Haryana