Role & responsibilities

Role Summary

The PSC Process Automation & Analytics Specialist supports data-driven decision-making across People Strategy & Culture (PSC) by analyzing process performance, generating insights, and providing visibility into key operational metrics.

This role partners with PSC, HCM Systems, and Strategic Initiatives teams to deliver reporting and analytical support that informs prioritization, solution design, and continuous improvement. The Specialist ensures decisions are grounded in accurate data, explicit trends, and measurable outcomes to enhance scalability and employee experience.

Key Responsibilities

Process Analysis & Optimization Enablement

- Analyze PSC workflows to identify inefficiencies and improvement opportunities
- Evaluate and quantify automation and digital enablement opportunities
- Provide data-driven input into workflow design, automation requirements, and prioritization
- Partner with Systems and HCM teams to align solutions with operational needs
- Monitor outcomes of changes (process and automation) to support continuous improvement

Data Analysis & Insights

- Translate data into actionable insights and recommendations for stakeholders
- Define and refine KPIs aligned to business priorities
- Deliver clear,



concise reporting to support leadership decision-making

Stakeholder Collaboration

- Partner with Systems, HCM, Digital, and Strategic Program teams to support initiatives and reporting
- Provide data inputs to inform process enhancements and automation efforts
- Serve as a trusted advisor on process performance and key metrics

Process Visualization

- Develop high-level process views and metrics mapping
- Provide data-backed comparisons of current vs. target state performance
- Maintain sufficient process knowledge to accurately interpret data

Qualifications

- Bachelors degree in Business, Analytics, Operations, PSC, or related field (or equivalent experience)
- 35 years of experience in analytics, reporting, operations, or process improvement
- Experience with reporting tools (e.g., Excel, Power BI)
- Experience in cross-functional environments, ideally within PSC or People Operations

Skills

- Strong analytical and problem-solving capabilities
- Ability to translate data into clear, executive-ready insights
- Familiarity with HR systems (e.g., Workday) and data structures
- Working knowledge of process improvement methodologies (e.g., Lean, Six Sigma)
- Ability to influence and collaborate without direct ownership

📌 PSC Process Automation & Analytics Specialist (India)
🏢 Genpro Life Sciences India
📍 India