Job description

Job Description - Operations Specialist

Job Title
Operations Specialist

Function
Digital Platform Operations

Experience Required
Overall 6-10 years of experience in preferably in Digital Validation in regulated GxP environments

Primary Focus
Platform governance, administration oversight, User management, audit support, and IT stakeholder coordination

Job Summary
We are looking for an Operations Specialist to support the ongoing governance and operational management of the Kneat platform in a regulated environment. The role is responsible for overall platform governance, administration oversight, user management, audit support, and coordination with IT stakeholders to ensure stable, and effective platform operations.
Required Skills and Experience Strong understanding of regulated GxP / GMP environments and controlled system operations.
Experience in Kneat validation platform operations, validation systems support, digital quality systems, or comparable business system support roles.
Working knowledge of digital platform governance, administration oversight, service management, issue coordination, and audit readiness.
Key Responsibilities Overlook overall platform governance and operational control for the Kneat platform.




Provide administration oversight for platform activities, access coordination, configuration follow-up, and service continuity.
Monitor and coordinate SLA-driven support activities, issue resolution, escalation follow-up, and operational performance tracking.
Support audit and inspection readiness by maintaining documentation, coordinating responses, and ensuring controlled operational practices.
Coordinate with IT stakeholders on platform changes, incidents, risks, compliance actions, and periodic reviews.
Track operational issues, user requests, deviations, and service trends to support continuous improvement.
Support stakeholder communication, reporting, and governance reviews related to platform health and operational priorities.
Ensure platform operations are aligned with business needs, compliance expectations, and support processes.

Skills

operations management,systems operations,operations control,digiteal,service management,systems support,

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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