Service line - Position Title: Experience Management Associate RAOverview

- The Resource Assistant (RA) is an important support role to Service Line Resource Deployment teams and the wider UK&I; Resource Deployment network.
- The role provides an end to end reporting & administrative support both to the Resource Deployment team and to the business with a focus around reporting insights and analytics.
- This role is supervised by the SL Resource Deployment team and may work with several individuals on a day to day basis including some limited client facing contact with the business.

Your Key Responsibilities:

Data, analytics & projects

- Produce weekly SL Resource Deployment summary from EY Advance
- Weekly performance comparison of the service line with the forecast and actuals. Further research on producing summary of root causes of performance impacted areas.
- Follow up of Retain variances, driving greater retain compliance and escalating issues to Resource Deployment Lead
- Support the holiday management process by reviewing the Holiday Balance Dashboard and escalating instances of particularly high or over-planned holiday balances
- Utilise the CoE Analytics team for all ad hoc reporting requests

Experience Management

- Support the RC and RMs with Resourcing insights for planning and demand fulfilment. Help in scheduling/forecasting.
- Complete HR Leavers forms to ensure Headcount Forecaster accuracy;
- Support the adoption and increased use of competency, skills and CV repositories including My Competency and Discover; and
- Support with mandatory training requirements for client teams, this includes nominations based on rank and grade,



allocating training sessions without causing clash with chargeable work and further coordinating training swap requests from the business.

Skills and attributes for success:

The role requires someone who can manage a number of concurrent activities, with strong multi-tasking, prioritization, organizational and time management skills.

- Ability to effectively communicate orally and in writing with co-workers, management team and other Departments, including being sensitive to professional ethics;
- Ability to work proficiently with Microsoft Word, Excel.
- Good hands on expertise with Advance excel reporting and Power BI (
- Flexible with working hours;
- Ability to work in a constantly changing work environment;
- Ability to maintain a skilled demeanour at all time;
- Ability to organize information and have attention to detail and accurately follow procedures;
- Ability to establish strong partnerships with all levels of the organization while adjusting communications to the specified audience;
- Ability to identify root causes of problems and develop measurable solutions to eliminate re-occurrence;
- Ability to analyse information and use logic and process knowledge to address work-related issues and problems;
- Strong business acumen;
- Excellent organizational and project management skills with demonstrated ability to prioritize and execute multiple tasks;

To qualify for the role, you must have:
- Graduates with 2-5 years of post-qualification experience, preferably on resource management, scheduling and staffing concepts.
- Exposure of short term and long-term resource planning would be an added advantage.

📌 Associate - Resource Analyst (Kerala)
🏢 EY
📍 Kerala