Roles and Responsibility

- Provide excellent customer service through chat support, resolving queries and concerns professionally.
- Utilize strong communication skills to engage with customers, addressing their needs and providing timely solutions.
- Collaborate with internal teams to resolve complex issues, ensuring seamless customer experiences.
- Develop and maintain thorough knowledge of products and services to provide accurate information to customers.
- Identify opportunities to upsell and cross-sell products or services based on customer needs.
- Maintain high levels of productivity, meeting performance targets while maintaining quality standards.

Job Requirements

- Strong language proficiency is required, with excellent written communication skills.




- Ability to work in a rapid-paced environment, handling multiple chats simultaneously with attention to detail.
- Basic computer skills, including proficiency in Microsoft Office applications.
- Strong problem-solving skills, with the ability to think critically and creatively.
- Excellent time management skills, prioritizing tasks and managing workload effectively.
- Ability to adapt to changing situations, remaining calm and professional under pressure.
- Undergraduate degree.
- Competitive salary and benefits will be offered to the right candidate.

📌 Chat Support Executive (Mansarovar)
🏢 TP
📍 Mansarovar