- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service and ensure satisfaction.
- Develop and maintain strong relationships with customers.
- Collaborate with internal teams to improve customer experience.
- Identify and escalate potential issues to senior management.
- Analyze customer feedback and suggest improvements.
Job Requirements
- Graduate degree from a recognized university.
- Proficiency in B2 is mandatory.
- Possess solid communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Demonstrate excellent problem-solving and analytical skills.
- Strong attention to detail and organizational skills are essential.