- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service through voice support.
- Collaborate with internal teams to enhance customer experience.
- Develop and maintain thorough knowledge of products and services.
- Meet performance targets and quality standards.
- Continuously improve communication skills and knowledge.
Job Requirements
- Excellent language proficiency, particularly in B2.
- Ability to work in a fast-paced environment and handle multiple interactions simultaneously.
- Strong problem-solving skills and attention to detail.
- Effective teamwork and collaboration skills.
- Adaptability to changing situations and priorities.
- Robust analytical and critical thinking skills.
- A graduate or undergraduate degree is required.
📌 Voice Support Executive (Malad)
🏢 TP
📍 Malad
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