Job Description

- Remote Customer Service: Providing customer service and support via phone, online chat, or text including call center-based customer support in response to a high volume of low complexity inquiries
- Customer issues analysis and resolution (typically performed in an office setting) in response to a lower volume of higher complexity inquiries
- Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: Acting as liaison between customers, production and distribution departments related to specific customer orders
- Providing technical and non-technical customer support in a walk-in service center




- Incumbents matching to this specialization are not compensated based on achievement of sales targets
- Positions on this level requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or basic technical education
- Requires moderate supervision. Can solve routine issues independently, with occasional deviations or improvement to standard procedures

Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

📌 Voice Support Executive (Malad)
🏢 TP
📍 Malad