- Handle customer inquiries and resolve issues professionally.
- Provide timely and effective solutions to customers via phone or email.
- Collaborate with internal teams to enhance customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products or services.
- Develop and maintain knowledge of company products and services.
Job Requirements
- Graduate or Undergraduate degree in any field.
- Proficient in B2 with excellent language skills.
- Ability to work in a rapid-paced environment and handle multiple calls simultaneously.
- Strong communication and problem-solving skills.
- Ability to work collaboratively as part of a team.
- Familiarity with CRM software and IT-enabled services is an added advantage.
📌 Voice Support Executive (Malad)
🏢 TP
📍 Malad
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.