30 Jul
|
2COMs
|
Karnataka
SUMMARY
International Voice Process Representative (Global HR Support)
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We are hiring International Voice Process Representatives to support global clients in a quick-paced HR support environment. The role involves handling customer interactions, resolving queries efficiently, and delivering a high-quality customer experience.
- Handle voice-based interactions with international customers
- Address queries and resolve concerns professionally
- Maintain high standards of customer satisfaction and quality
- Collaborate with internal teams for effective issue resolution
- Participate in training and consistently meet performance metrics
Requirements
- Qualification: Graduate or Undergraduate
- Experience:
Minimum 6 months in HR Support process or International customer support or voice process
- Excellent spoken English and communication skills
- Strong interpersonal and problem-solving abilities
- Comfortable working in rotational and night shifts
- Immediate joiners or candidates with up to 15 days’ notice preferred
- Willingness to work in a global, performance-driven environment
Benefits
- CTC up to 56,000 per month (based on experience and last drawn salary)
- PF and ESI benefits
- Two-way cab facility
- Company - provided laptop and assets
- Opportunity for career growth and potential absorption into client payroll
📌 Customer support - International Voice Process (Karnataka)
🏢 2COMs
📍 Karnataka