- To activate the non-traded customers who had opened the account with ICICIdirect.com but still not activated the account.
- To Re-activate STOP traders who once traded with ICICIdirect.com but now stopped trading.
- To provide full demo of the website with research calls, while activating these non-trading and stop trader clients, advisory to keep clients active and increase revenue.
- To cross sell other by products of equity so that the customer remains active month on month.
- To open recent accounts by taking reference from the reactivated clients.
- To Handle customer queries and to ensure complete customer satisfaction for the reactivated clients.
Key Requirements:
- Should be a good communicator
- Should have customer orientation
- Should have strong interpersonal skills
- Should be confident & positive approach
- Should have analytical skills