- Bachelor s degree (Mandatory)
- Minimum 2+ years of experience in operations, property management support, lease administration, customer service or a similar business process setting
- Experience in handling process-driven tasks, data accuracy, stakeholder communication and working with standard operating procedures is preferred.
- Strong knowledge and Experience in the Real Estate industry is a distinct advantage.
- Proven experience interacting with US based stakeholders or clients adhering to US business practices.
Roles & Responsibilities
- Process Renewal Adjustments and Renewal Special Adjustments accurately and within defined timelines.
- Review and acknowledge Notice to Vacate requests as per established procedures.
- Generate and validate Large Balance Notices to ensure accuracy and compliance.
- Maintain data accuracy and update relevant systems and records.
- Adhere to standard operating procedures (SOPs), quality standards and (SLAs).
- Collaborate with internal teams to resolve process-related queries and exceptions.
- Ensure timely completion of assigned tasks while meeting productivity and quality targets.
- Identify process improvement opportunities and support operational efficiency initiatives.
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