Roles and Responsibilities

- Manage a team of inside sales professionals to achieve revenue targets through effective lead generation, conversion, and customer relationship management.

- Develop and execute strategic plans to increase sales performance, improve customer satisfaction, and enhance market share.

- Collaborate with cross-functional teams to identify new business opportunities, resolve issues, and implement process improvements.

- Analyze sales data to optimize workflows, streamline processes, and drive growth initiatives.

- Provide coaching, training, and mentorship to team members to develop their skills and knowledge.

Desired Candidate Profile

- 10-12 years of experience in BPO/Call Centre industry with expertise in Inside Sales or similar role.

- Proven track record of achieving significant revenue growth through innovative strategies and tactics.

- Strong understanding of CRM software applications (e.g., Salesforce) for managing customer relationships.

- Excellent communication skills with ability to build robust rapport with customers at all levels.

Interested can share their profile on [email protected]

📌 Call Centre Inside sales Manager (Haryana)
🏢 Sarvodaya Hospital
📍 Haryana