We are seeking a dynamic and enthusiastic ERP Trainer to join our team in Pondicherry. The ideal candidate will be responsible for designing and delivering ERP training programs, creating user-friendly training materials, and providing ongoing support to ensure effective ERP system adoption.
Key Responsibilities
- Analyze training requirements and develop effective ERP training plans.
- Prepare and update training materials, presentations, user manuals, and documentation.
- Conduct instructor-led training sessions, workshops, webinars, and hands-on demonstrations.
- Provide one-on-one guidance and support to ERP users.
- Create easy-to-understand documentation for end users.
- Translate technical concepts into simple, user-friendly language.
- Respond to user queries and provide troubleshooting support.
- Monitor user feedback and continuously improve training programs.
- Stay updated on ERP system enhancements and new features.
- Coordinate with internal teams and stakeholders to ensure successful ERP adoption.
Required Skills
- Robust understanding of ERP systems and business processes.
- Excellent communication, presentation, and interpersonal skills.
- Ability to create engaging training content and documentation.
- Proficiency in Microsoft Office Suite.
- Knowledge of instructional design and adult learning principles.
- Experience in ERP implementation, training, or support is preferred.
Eligibility
- Experience: 1 - 2 years
- Education: B.E. (IT/CS), B.Sc. (Computer Science), MCA, or equivalent.