Operations Manager
Goa - India Full time Onsite
Experience: 7-8 Years
Department: Operations
Role Summary:
Responsible for overseeing daily operations, improving processes, managing cross-functional teams, and ensuring timely delivery of projects and services. The role drives operational efficiency, quality, and coordination across production, deployment, supply chain, and customer operations.
Responsibilities:
- Lead day-to-day operations and ensure alignment with sales and business targets.
- Develop SOPs, streamline workflows, and drive process improvements.
- Monitor KPIs and operational dashboards; identify and resolve bottlenecks.
- Manage and mentor teams across production, quality, Purchase and logistics
- Coordinate closely with Sales, Engineering, Finance, and Deployment and Support for smooth execution.
- Oversee project timelines, resource planning, and customer deliverables as per the monthly sales forecast.
- Manage supply chain activities: procurement, inventory planning, vendor coordination.
- Ensure compliance with quality standards /ISO 9001 standard and implement corrective actions (CAPA).
- Optimize operational costs
- Handle escalations and ensure high customer satisfaction.
Qualifications:
- Bachelors degree in Engineering/Operations/Supply Chain or related field.
- 78 years of experience in operations or related functions.
- Strong leadership, analytical, and problem-solving skills.
- Experience with ERP/Zoho, data reporting, and workflow tools.
- Ability to work cross-functionally and manage pressure effectively.
Core Competencies:
- Operational Excellence
- Team Leadership
- Process Optimization
- Project Delivery Management
- Data-Driven Decision Making
- Vendor Stakeholder Management
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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