Job Description - Engineering Manager, AI

Engineering Manager, AI at Birdeye in Gurugram, India - Apply now!

R&D;

Full-time

description

Position Overview:

The GenAI Engineering Manager will be responsible for leading and managing a team of AI developers, data scientists, and engineers to design, develop, and deploy AI-powered software solutions. This role requires a deep understanding of AI technologies, strong project management skills, and the ability to collaborate effectively with cross-functional teams.

What You'll Do:

Join a fast-moving AI team building the intelligence layer of Birdeyes Insights product where customer signals get turned into decisions our customers act on. Youll report to the Director of Engineering and be a key leader shaping how AI shows up across the platform. Whether its leading the team behind AI Insights Recommendations and AI-powered Custom Reports, partnering with Product to turn fuzzy ideas into shipped GenAI features, architecting RAG and agentic pipelines that run reliably at multi-tenant SaaS scale, or mentoring engineers and data scientists into the next generation of AI leaders at Birdeye youll bring your technical depth and leadership to bear on it all. From setting the technical direction for how the team builds and evaluates LLM-powered systems, to owning the roadmap end-to-end with Product, staying close enough to the code to unblock your team when it counts, and representing Insights AI in the conversations shaping Birdeyes broader AI strategy this role sits at the center of it all. Come join our exciting team as we redefine Customer Experience Management. Rapid iteration, collaboration, and passion is what drives innovation within Birdeye.

Primary Skills:





Team Management, Project Management, Agentic AI, Gen AI, LLM s, NLP, AI/ML, RAG, Data Science, AWS/GCP, API Deployment for SAAS

Roles & Responsibilities:

Team Leadership

- Provide leadership and mentorship to a team of Agentic AI/AI/ML professionals.

- Foster a collaborative and innovative team culture.

- Set clear goals and expectations, and monitor team performance.

AI Strategy

- Collaborate with senior management to define the companys AI strategy and roadmap.

- Identify opportunities for AI integration and expansion across various products & services.

Project Management

- Plan, prioritize, and oversee the execution of Agentic AI / Gen_AI / AI / ML projects from conception to completion.

- Ensure projects are delivered on time and within budget.

- Monitor project progress and resolve issues as they arise.

Technical Expertise

- Stay up-to-date with the latest developments in Agentic AI /Gen AI/ AI and Machine learning.

- Provide technical guidance and expertise to the team.

- Participate in hands-on development and problem-solving when necessary.

Collaboration

- Work closely with cross-functional teams, including product managers, designers, and software engineers, to integrate AI solutions into software products.





- Foster collaboration and communication between AI and software development teams.

Quality Assurance

- Ensure the quality and accuracy of AI models and algorithms.

- Implement best practices for testing and validation of AI systems.

Documentation and Reporting:

- Maintain clear and comprehensive project documentation.

- Provide regular reports and updates to senior management.

Resource Management

- Manage resources effectively, including budget allocation and staffing.

- Recruit, train, and develop AI team members.

- Documentation and Reporting

- Maintain explicit and comprehensive project documentation

- Provide regular reports and updates to senior management

requirements

Qualifications:

- Bachelors or Masters degree in Computer Science, Data Science, or a related field (Ph.D. preferred) with minimum 10 years experience.

- roven experience in AI development, with a strong portfolio of successful projects.

- Previous experience in a leadership or managerial role.

- Proficiency in machine learning frameworks and programming languages (e.g., Python, TensorFlow, PyTorch).

- Excellent project management and organizational skills.

- Strong problem-solving and analytical abilities.

- Effective communication and teamwork skills.

- Knowledge of software development methodologies (Agile, Scrum) is a plus.

- Experience with cloud platforms and deployment of AI models is a plus.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Engineering Manager , AI (Haryana)
🏢 Birdeye
📍 Haryana