Enriching Lives Winning as ONE

ABC Company Info:

Aditya Birla Capital Limited ("ABCL") is the holding company for the ficial services businesses of the Aditya Birla Group. With subsidiaries/JVs that have a strong presence across Protecting, Investing and Ficing solutions, ABCL is a ficial solutions group that caters to the diverse needs of its customers across their life cycle. Powered by more than 38, 000 employees, the businesses of ABCL have a nationwide reach with over 1300 branches, more than 2, 00, 000 agents/channel partners and various bank partners.

Aditya Birla Fice Limited:

Aditya Birla Fice Limited ( ABFL ), a subsidiary of Aditya Birla Capital Limited, is among the leading welldiversified nonbanking ficial services company in India. ABFL offers customized solutions in the areas of personal fice, mortgage fice, SME fice, corporate fice, wealth management, debt capital markets and loan syndication.

What makes an ideal ABC Citizen

At ABC, we are constantly on the lookout for individuals who resonate with our 5 core values of Speed, Passion, Integrity, Seamlessness and commitment and live them every day, while also understanding our vision. We believe in building leaders who thrive on challenges, take the onus of creating and sustaining strong teams, and forms strong networks as a result of effective relationshipbuilding.

Role Details:

Business Aditya Birla Capital

Unit Aditya Birla Capital Limited

Location Thane

Role Business Analyst

Department Information Technology

Eligibility Criteria Bachelor or master s degree,

Required Skills & Competencies

Bachelors degree in Information Technology, or related field

SAP FI Certification (good to have)

Strong knowledge of SAP FI modules and configurations

Experience with SAP S/4HANA (preferred)

Excellent analytical and problemsolving skills

Good communication and interpersonal skills

Ability to work independently and as part of a team

Strong organizational and timemanagement skills

Key Result Areas:

Responsibilities Supporting Actions

Scope

Complete application ownership and responsibility for change management of LOS and LMS applications used for retail lending

Maintain and publish digital application APIs / Webservices for various internal and external integrations

Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership for LOS and LMS application projects for Retail business

Work closely with business team and help define tech requirements for LOS / LMS for integrations

Drive tech development with vendor using agile principles, incorporating feedback from users, developers, business and other stakeholders

Work with partners to resolve their dev / uat queries and ensure partners golive in a timebound manner and have a handson approach for resolving issues across LMS and interfaces

Work on agile application implementation projects for retail business while meeting development schedules and ensuring the delivered solution meets the technical specifications and design requirements.

Working knowledge of LOB s Secured, unsecured.

Thorough understanding of various products like CFG, CMG, INFRA, Large Corporate, SCF, LCMM, corporate loans etc

Business Needs Analysis & Translation

Recommend changes to unit / functions products, services and technology footprint to address market conditions and emerging trend

Displays a deep understanding of the industry, emerging customer / technology trends and perception of own company vis vis competitors to help business determine business driven technology goals

Supervises documentation of business needs and related technology solutions to meet the technology goals

Business case development

Leads complex business case development and reviews business cases developed by others

Can clearly articulate the proposed technology use case, related ficial analysis, risks, alignment with business strategy to stakeholders





Collaborates with relevant stakeholders to identify additional technology opportunities for the organization

Technology Scan

Applies best practices from other industries on new technology and communicates the same within team / unit /organization

Proactively seeks opportunities to identify and recommend changes to existing system applications to enable integration of emerging technologies by piloting Proof of Concepts

Customer Focus Ensures that business continually responds to changing the needs of customer

Reviews and revises the customer segmentation strategy periodically to proactively meet their needs

Allocates time and resources to new segments and fosters new product / service development proactively

Drives a culture of service across the organization through own words and actions

Acts as the Business partner for the customer and owns the success / failure of the customer

Teamwork & Collaboration Provides requisite authority, resources & support for the team to function & deliver

Breaks down barriers (structural, functional, cultural) between teams, facilitating the sharing of expertise and resources

Brings multiple stakeholders, both internal and external, to resolve issues in organization interest

Demonstrates collaboration by proactively looking for opportunities for jointly working with different Businesses of the Group

Listens actively to every peer, collaborates with them and makes them feel valued and important

Commands respect and credibility from colleagues/ peersboth internal and external

Encourages and assist others to develop people networks

Build long term relationships across a wide spectrum inside and outside the organization and leverages them, when required, to benefit the organization

Technology Digital Strategy Formulation

Leverages understanding of business and IT goals to provide input to the IT strategy

Conducts feasibility studies to outline risks and issues associated with proposed technology solutions

Escalates risks / benefits to though leader for further consideration before going forward with strategy changes and improvements

Demand Management Leverages relationships with business stakeholders to promote usage of new technologies

Oversees expectations management of each unit to ensure that business needs are being met

Follows user trends and determine gaps that exist between services / application currently utilized as the needs that are presented

Strategic Vendor Selection & Management

Participate in larger supplier / partner selection, assists in setting, selection criteria and potential suppliers evaluation

Establishes supplier / partner relationship goverce and reviews performance against defined SLAs

Raises service improvements when needed, manages issue and resolve disputes

Develops plans for specific business initiatives with vendors / business partners

Ensures full benefits to organization and IT are realized from third party agreements

Establishes relationship parameters, cost and scope through a clear statement of work

Setting up frameworks of standard & procedures

Understand project time frame, team, complexity, risk and resources

Sets up framework of standards and procedures

Visualizing trends during sprints

Direct team to allocate time to the tasks where their expertise makes a difference

To facilitate the team if there is any development blockages

Prioritise activities for meeting timelines

Agile Methodology adoption

Reviews all tasks within each Agile phase to ensure overall quality and accuracy

Identifies process improvements and implements solutions in Agile methodology

Product Design and Development

Manages multiple product portfolios





Design product testing policies and processes

Oversees Multiple product releases

Track the progress of the project and tasks related to them

Mitigate risks, increase members productivity levels

Keep business structure and other stakeholders updated on the work status on regular intervals

Requirement Gathering & Analysis (Understand client requirements to deliver right solutions) Examines the entire business application from workflow and an end user perspective

Reviews business requirements from multiple user areas to ensure compatibility, Mediates for gaps, conflicts or inconsistencies across requirements

Implements recent processes and tolls to gather requirements

Identifies all points of contact from the system perspective and communicates with relevant stakeholders

Identifies impact of proposed requirements and provides guidance around process improvement opportunities

Anticipates future requirements and customer needs, impacting the customer journey to enhance product and service offering and omni channel presence for different personas

Ensure sign off from operations/ treasury/ fice on the requirement specifications

Solution Design

Integrates functional design with overall architecture to support user requirements

Determines data and process distribution in a way that balances functionality with technical feasibility

Estimates solution cost, resource consumption and response time

Assesses the feasibility of an application for a given technical architecture

Change Management

Establishes a process that ensures the coherence of system objects and their relationship when the system is deployed

Establishes process with lines of business to monitor and track change

Ensure that known issues are documented and highlighted appropriately

Manage JIRA Sprints and deliveries for TRM module

Ensure JIRA process for all change requests for TRM Module

Incident & Problem Management (Application)

Assists in the development of policies, procedures and techniques in order to minimize future incident / problem occurrence

Implements applications / tools to maximize system integrity

Ensures that appropriate action is taken to investigate and resolve problems and documents within the relevant reporting system

Coordinates the implementation of agreed remedies and preventative measures

Service Level Management

Makes recommendations for Service level Improvement and executes on recommendations to improve

Develops and establishes new service levels

Measures service level improvements against identified benchmarks and key performance indicators

Resolves issues that disrupt operations

Monitors trends on SLA compliance overtime and Generates actionable insights

Identifies any outliers in terms of SLS compliance

Planning & Budgeting

Knowledge of forecasting / budgeting tools and techniques

Understands the inputs required to produce an accurate budgetary estimate

Analyses reports and provides summary to leadership

Contract Management

Operates within unit policy for vendor management

Applies the fundamentals of contract formulation when working with procurement to draw up an individual vendor or business partner agreement

Monitors vendor / business partner performance against contractual terms and conditions

Seeks feedback and performs actions to improve relationship

Miscellaneous Support in handling audits and close observations shared by coordinating with stakeholders

Ensure DR, health checks and Business continuity Plan is performed as per process

Reports Responsible for analyzing data and generating detailed reports which focus on relevant development metrics and KPI s, focusing on the accomplished, planned and blocked tasks

Status of projects currently underway and reporting as per frequency

Project Management Ensure quality & timelines are adhered to for all projects.

Develop detailed Project plans

Monitor adherence to plans to ensure timeliness of projects

Review and ensure desired quality of output

📌 Business Analyst (LMS) (Maharashtra)
🏢 Aditya Birla Insulators
📍 Maharashtra