- Application Software Installation
- Upgrade on windows OS on all desktops/PC/laptop
- Maintained hardware related issues or hardware replacement
- Was responsible to ensure that all newly joining employees PC or LAPTOPs user profile configuration, office installation and printer
- File & Printer Sharing
- Configure of wireless access point
- Create disk quota, password Reset, Bios setup
- Applying Bit locker on Particular Drives
- Configuring & Troubleshooting MS Outlook
- Resolving issues through Ticketing Tools
- Collaborated with vendors to locate replacement components and resolved advanced problem
- Software, Driver installation, user accounts management. Disk management, Network setting, File sharing, troubleshooting etc).
- Remote assistance Bit locker, windows
📌 Desktop Support Engineer (India)
🏢 Sysnet Global Technologies
📍 India
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