- Handle and resolve customer enquiries through various communication channels.
- Provide timely support and ensure customer satisfaction.
- Search and identify current products and market trends for eCommerce growth.
- Manage customer-related coordination with internal teams and vendors.
- Maintain records, reports, and customer data using MS Excel.
- Prepare and update reports related to customer support and product activities.
- Coordinate with online marketplace platforms and external partners.
- Handle activities related to local eCommerce platforms like IndiaMART.
- Support daily eCommerce operations and process improvements.
Pay: ₹20,000.00 - ₹30,000.00 per month
Language:
- Hindi (Preferred)
Work Location: In person
📌 eCommerce Customer Support Executive (India)
🏢 ColorConceptions
📍 India
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