Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : AWS Architecture
Good to have skills : NA
Minimum
2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring the smooth operation of critical applications. The position demands continuous engagement with multiple teams to maintain system stability and support business continuity through timely and effective problem resolution.
Roles Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure seamless integration and support of applications.
- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Assist in the implementation of process improvements to enhance system reliability and efficiency.
Professional Technical Skills:
Must To Have Skills:
- Proficiency in AWS Architecture.
- Experience with cloud infrastructure design and deployment.
- Solid understanding of system monitoring and incident management.
- Ability to analyze logs and performance metrics to identify root causes.
- Familiarity with automation tools and scripting to streamline support tasks.
- The candidate should have minimum 2 years of experience in AWS Architecture.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Qualification 15 years full time education
📌 Application Support Engineer (Karnataka)
🏢 Accenture
📍 Karnataka
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