Job Description: The Collections Executive is responsible for managing outstanding receivables, following up with clients for timely payments, and ensuring adherence to company credit and collection policies.
Must have collection experience.
- Responsibilities: Follow up with customers on outstanding invoices through calls, emails, and written communication.
- Ensure timely collection of payments and reduce aging receivables.
- Maintain and update collection records , notes, and follow-up trackers.
- Resolve billing disputes and coordinate with internal teams to close issues.
- Prepare and share aging reports and collection status updates.
- Ensure compliance with company policies and contractual payment terms.
- Escalate high-risk or long-pending accounts to management.
- Support month-end and audit-related activities.
- Qualifications: Bachelor’s degree in Commerce, Finance, or related field .
- Must Experience in collections.
- Experience in accounts receivable / B2B collections preferred.
- Solid communication and negotiation skills .
- Good knowledge of MS Excel and accounting systems .
- Ability to manage multiple accounts and meet deadlines.
📌 Analyst (India)
🏢 EXL Service
📍 India
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