Job Purpose

Lead the endtoend Process Automation strategy and delivery for the DMS function, and delivering key tech transformation projects:

1. End-to-End workflow for pre-computation,payout computation and invoicing
2. End-to-End workflow for partner nomination, enrolment, training and DRA certification
3. Compliance calling revamp
4. Legal process automation
5. Realtime data sync across multiple systems

Duties and Responsibilities

- A Key Accountabilities for the Role

- Delivering key tech transformation projects in process automation

- 1. End-to-End workflow for pre-computation,payout computation and invoicing

- 2. End-to-End workflow for partner nomination, enrolment, training and DRA certification

- 3. Compliance calling revamp

- 4. Legal process automation

- 5. Realtime data sync across multiple systems

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- 1) Requirements, Process Design Documentation

- Capture detailed requirements, map current vs. target process flows (BPMN), and define acceptance criteria.

- Prepare BRDs/user stories, test scenarios, and SOPs under guidance from leads.

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- 2) Controls, Compliance Reporting

- Implement and validate control requirements (data privacy/masking, consent capture, audit logs, SoD).

- Maintain delivery trackers, value realization dashboards,



and risk/issues registers.

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- B Additional Accountabilities

- Contribute to continuous improvement retrospectives and knowledge shares.

- Monthly Tracker, MNL, KRA KPIs tracking publishing to relevent stakeholders in timely manner.

Key Decisions / Dimensions

- Story reqiurement test case prioritization, and minor design choices.

- Escalation of data/exception issues and setting constraints.

- Suggestions on reusability and minor process tweaks.

Major Challenges

- Managing multiple dependencies (systems, credentials, data) during builds/tests.

- Ensuring clarity of requirements and test coverage within tight timelines.

- Sustaining solution stability across peak loads and process variations.

Required Qualifications and Experience

a) Qualifications

- Graduate (Engineering preferred). Certifications in RPA tools, BPM/lowcode, SQL/APIs, Lean/Six Sigma (Yellow/Green Belt) desirable.

b) Work Experience

- Hands on experience in ZBB, BPR/DPR, Draw.io process mapping.

- 610 years in process automation delivery/BA within BFSI or highvolume operations.

- Strong analytical skills, documentation discipline, and familiarity with control requirements.

📌 Unit Manager - Tech Transformation/Senior Unit Manager (Maharashtra)
🏢 Bajaj Finance
📍 Maharashtra