Job Description: Growth Operations Intern

About the Role

Sensory Studio is a new premium bed and bath brand being built under The Sleep Company. We are currently preparing for a 0-to-1 launch and working across multiple parallel workstreams including website, CRM, performance marketing, tech integrations, vendor onboarding, retail launch, and operations setup.

We are looking for a sharp Growth Operations Intern who can work closely with the D2C/Growth lead and support execution across growth, tech coordination, research, vendor management, and launch operations.

This role is ideal for someone who is smart, structured, solid with Excel/Google Sheets, and excited to learn how a new D2C brand is built from scratch.

Key Responsibilities

1. Growth Execution Support

- Support performance marketing, CRM, influencer, SEO, and local store marketing workstreams.
- Create and maintain campaign trackers, agency follow-up sheets, content calendars, and execution checklists.
- Coordinate with agencies and internal teams to ensure timely execution of growth initiatives.
- Help track campaign performance, leads, store walk-ins, and other growth metrics.

2. Tech and Product Coordination

- Support coordination across website, CRM, POS, OMS, WMS, analytics, and other tech systems.
- Help track timelines, dependencies, open issues, and vendor deliverables.
- Support UAT/testing for website flows, CRM journeys, lead forms, checkout, store locator, and other systems.
- Document bugs, issues, requirements, and follow-ups clearly.

3. Research and Benchmarking

- Conduct research on competitors, D2C brands, premium lifestyle brands, pricing, customer journeys, offers, and growth ideas.
- Create structured summaries, trackers, and notes from research.
- Benchmark websites, campaigns, store experiences,



and customer journeys of relevant brands.

4. Operations and Process Setup

- Create and maintain Excel/Google Sheet trackers for launch workstreams.
- Support SOP creation, process documentation, checklists, and execution calendars.
- Help coordinate day-to-day tasks across growth, tech, retail, design, merchandising, and external partners.
- Convert ambiguous tasks into clear action items, owners, and timelines.

What We Are Looking For

- Smart, structured, and high-ownership candidate.
- Strong Excel/Google Sheets skills.
- Good research and documentation skills.
- Good written communication and follow-up ability.
- Comfortable working with ambiguity and multiple stakeholders.
- Interest in D2C, startups, growth, product, tech, or business operations.
- Prior internship/startup experience is a plus, but not mandatory.

Ideal Candidate Profile

The ideal candidate should be someone who:

- Enjoys solving unstructured problems.
- Can create structure through trackers, checklists, and documentation.
- Is detail-oriented and good at follow-ups.
- Is curious about how consumer brands are built.
- Can work independently with limited hand-holding.
- Is comfortable coordinating with agencies, vendors, and internal teams.

Internship Details

Role: Growth Operations Intern
Duration: 3 months
Location: Mumbai
Mode: In-office
Joining: Immediate preferred
Potential PPO: Can be considered based on performance and business requirement

Why Join

- Work on the 0-to-1 launch of a new premium D2C brand.
- Get exposure across growth, tech, product, CRM, retail, and operations.
- Work closely with the D2C/Growth lead.
- Learn how brand launch, customer acquisition, tech systems, and operations are set up from scratch.
- High ownership and strong learning curve from day one.

📌 TSC || I Growth Operations Intern (Maharashtra)
🏢 The Sleep
📍 Maharashtra