Position: AML/KYC Analyst

Skills Required:

Minimum 2 .6yrs of experience in AML and KYC Analyst With Excellent communication

- AML (Anti-Money Laundering) and/or KYC

- Banking & Financial Services Domain

- Exposure to:

- AML/KYC

- CDD (Customer Due Diligence)

- EDD (Enhanced Due Diligence)

- Chargebacks

- Risk Assessments

Work Mode: Work From Office (WFO)

Shift Timings: US Rotational
(Candidates should be flexible to work in any night shift offered.)

Week Off: Saturday & Sunday

Interview Process:

1. SD Interview

2. SHL Assessment

SHL Requirement: B2 Writex Score

Educational Qualification: Any Graduate (Mandatory)

CTC Range for L1: 2.5 - 4.0 LPA

CTC Range for L2: Upto 5.5 LPA

Notice Period: Immediate Joiners Only

Roles & Responsibilities :

- Deep dive into cardholder accounts to understand validity of

chargeback claim filed and decide whether to file, reject, or

write-off

- Provide support to sellers who have received or filed a

payment dispute (i.e., chargeback) by analyzing transactions

& chargeback patterns and communicate with sellers when

required

- Manage the verification of assigned cases and represent the





case manually or take no action depending on findings

- Log and process dispute/chargeback cases with accurate

classification and evidence tagging

- Gather and review customer, seller, and transaction

evidence; conduct interviews when required.

- Verify reversal letters provided by seller for chargeback

received by calling the card network, reject/approve reversal

based on findings

- Investigate Company seller accounts to understand validity of

disputed payment

- Apply profile activation/deactivation checklists and verify

customer history for claim validation.

- Prepare and submit evidence packets for representments

and reversals

- Use tools and automated workflows to reduce manual errors

and support decision-making.

- Maintain explicit documentation and escalate high-risk or

anomalous cases.

Specifics

1. Good verbal & communication skills

2. Composure, planning & organizing

3. Ability to follow instructions without mistakes and with

minimal supervision

4. Technological proficiency

Interested candidates can contact to HR Kavya (phone hidden).

Regards,

HR Manager

📌 Aml And Kyc Analyst @ Hyderabad (Telangana)
🏢 CAPTALENT HR
📍 Telangana