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Profile- Customer Support Executive
Location- Kolkata (Sector 5)
Salary- upto 17k CTC + 3k Quarterly Bonus
Walk-in Interviews
Rotational Shifts
Role & responsibilities :
- Handle inbound and outbound customer calls professionally.
- Respond to customer queries via phone, email, or chat.
- Resolve customer complaints and provide appropriate solutions within the defined turnaround time.
- Maintain accurate records of customer interactions in the CRM system.
- Provide accurate information about products, services, policies, and procedures.
Preferred candidate profile :
Any 12th pass/Graduate- Fresher/Experienced can apply.
Interested ones can connect (phone hidden)(HR Pragya).