- Professionals in this group provide operational support through efficient scheduling and workforce deployment.
- Professionals are involved in long range workload forecasting, hiring plans, budget preparation and tracking and seating capacity.
- Professionals possess analytical ability, experience in planning and scheduling in a 24/7 operations environment.
- Professionals in this group work as fully contributed team member under broad supervision.
- They further build up on domain expertise along with technical skills.
- They work on complex projects which are not similar or routine based using standard concepts and principles using their knowledge and judgement.
- They require a skilled degree along with many years of work experience and are responsible for coaching/mentoring junior team members.
Qualifications
- Typically requires a University Degree or equivalent experience and minimum 5 years of prior relevant experience.
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