- Responsible for collection Flows/write off for the assigned territory.

- Responsible for reviewing account allocations and collections targets by bucket to agencies

- Regularly follow up with the default customers through a dedicated team

- Ensuring that the collection agencies and executives adhere to the legal guidelines provided by the law in force

- Manage productivity by fixing productivity parameters, Agencies monitoring performance against set parameters and daily reviewing the same

- Making sure that there is adequate FOS availability area-wise / bucket-wise / segment-wise

- Ensuring that detailed background and reference check has been done by agencies

- Building relationships with key clients to ensure timely collections are made

- Agency management with high level of integrity

- Updating of feedback in collection module, updating of money receipts in collection module





- System upload of trails and feedback and necessary entries by 100% coverage and timely updates and adhere and implement HFCL policies and process at Agencies

- Ensure proper documentation of collected cases and provide regular updates on the delinquency levels and case feedback

- Responsible for driving 100% compliance and shows high level of integrity

- Responsible for maintaining hygiene, escalations management and compliances.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Collection Manager - Unsecured Write off (Telangana)
🏢 Hero FinCorp
📍 Telangana