Job Summary

- Achieve retail sales market share for the territory
- Ensure customer satisfaction and dealership standards

Role Description

- Connect with the customer
- i) Implement CRM through post sale customer meets, referrals
- ii) Understanding customer insight
- Generate demand
- i) Plan manpower for Demand generation, RF and RMP activities
- ii) Train manpower on regular basis
- iii) Plan various DG activities and implement effectively
- iv) Explore SHG and other ways of DG
- v) Maintain resale value at par or better than market leader
- Enable finance
- i) Prospect activate local Tie-ups with Banks/NDFC/ Private financiers
- ii) Implement effective recovery management process (RMP)
- Expand network
- i) Identify all potential markets
- ii) Plan for productive effective network
- iii) network planning based on market requirements, competition and appoint.
- Ensure dealer viability
- i) ensure dealership standards (Corporate identity, DMS, MP, SE) by regualr audit
- ii) Understand break even volumes for dealer
- iii) Implement changes to improve ROI
- Acquire market intelligence
- i) Collect market information, competitor numbers, industry size
- ii) information on permit status, govt regulations
- iii) understand the finance matrix of competition, and pricing of competition
- iv) customer insights of competition's customers
- Manage relationships
- i)



Develop valuable relationship with various business partners like dealers, banks, NBFC, Consultants, private financiers, Self-help group and govt officials
- ii) Leverage the relationships with better negotiation and achieve win.
- iii) Establish network with the unions and govt dept
- iv) Liaison with govt officials and SHG to understand the govt schemes and procedures in getting bulk orders
- Analyse lost opportunities
- i) Prepare leakage analysis
- ii) Conversion analysis - Enquiry to booking to retail
- Training
- i)Train dealer salesmen on products, objection handling, activity management, installation, finance and RMP
- Achieve weekly retail plan
- i) Maintain appropriate stocks at dealership
- ii) plan retail for month based on policy deployment and market potential

Educational qualifications

- Category: Bachelor's Degree, Masters
- Degree: Bachelor of Engineering - BE / MBA

Behaviour competencies

- Sales Acumen
- Interpersonal relationship
- Operational Excellence
- Leadership and People Management
- Customer Focus

Required work experience

- Industry: Automotive industry.
- Years of experience: 3 to 8

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Territory Sales Manager (Maharashtra)
🏢 TVS Motor
📍 Maharashtra