Client Relationship Executive

Department: Client Servicing

Employment Type: Full-Time (Onsite)
Experience Required: 1-2 Years

Role Overview:

JK Events & Advertising is looking for a Client Relationship Executive to manage communication with our existing clients across PAN India. The role involves regular follow-up calls, ensuring smooth campaign execution, maintaining client satisfaction, resolving service-related queries, and coordinating with internal teams for timely execution of projects.

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Key Responsibilities

- Manage day-to-day communication with existing active and inactive clients across PAN India.
- Make regular follow-up calls to clients to ensure campaigns/services are running smoothly and they are receiving proper backend support.
- Understand client requirements, resolve basic concerns, and coordinate with the Operations, Creative, Sales, and Accounts teams for timely resolution.
- Build and maintain strong relationships with existing clients to ensure high client satisfaction.
- Generate business opportunities through company-provided leads and existing client accounts by suggesting relevant advertising and branding solutions.
- Prepare and share quotations, proposals, and other required documents with clients.
- Maintain daily call reports, follow-up trackers, and client interaction records.
- Record client feedback, pending tasks,



and ensure timely follow-ups until closure.
- Coordinate with internal teams to ensure commitments made to clients are fulfilled on time.

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Requirements

- 1-2 years of experience in Client Servicing, Client Relationship, Telecalling, Customer Support, or Inside Sales.
- Excellent communication skills in Gujarati & Hindi (English will be an added advantage).
- Strong communication, follow-up, and relationship management skills.
- Comfortable speaking with clients on a daily basis and handling multiple follow-ups.
- Basic sales aptitude with the ability to generate business from existing clients and company-provided leads.
- Good knowledge of MS Office (Excel, Word, Outlook).
- Positive attitude, willingness to learn, and ability to work in a fast-paced environment.

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Employee Benefits

- 18 Paid Leaves Annually
- 21 National Holidays
- Mediclaim / Health Insurance (Coming Soon)
- Annual Company Trip
- Performance-Based Incentives
- Growth opportunities & Learning Opportunities
- Friendly & Supportive Work Environment
- Festival Celebrations & Team Activities
- Employee Recognition & Rewards

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Work Schedule

Working Days: Monday to Saturday
Weekly Off: Sunday
Office Timing: 9:30 AM 6:30 PM (45 min Lunch break)

📌 Client Relationship Executive (Gujarat)
🏢 Krishna Jaydeep Pandya
📍 Gujarat