;IT Desktop Support Engineer ;Position

;Junior IT Desktop Support Engineer (0-6months Experience)

;Experience Required

;We are seeking an organised, service-oriented IT Desktop Support Engineer to join our IT team. The role provides technical support to employees, manages IT assets, and ensures reliable operation of office infrastructure such as workstations, conference-room AV, and networking. Freshers with a strong aptitude for troubleshooting are welcome; experienced candidates will handle higher-level desktop, system, and network support tasks.

;Eligibility

;Key Responsibilities Freshers (0-6 months) 1. Manage IT assets: maintain accurate inventory, support procurement activities, and track device lifecycle (issuance, returns, repairs, disposals). 2. Log and document incidents, resolutions, and standard operating procedures for routine tasks. 3. Provide user support for conference-room technology, video-conferencing systems, and remote user connectivity. 4. Troubleshoot basic hardware, software, network connectivity, and application issues and escalate when necessary. 5. Assist with onboarding/offboarding: configure user accounts, provision devices, and ensure access control. 6. Perform routine desktop maintenance,



software patching, and antivirus/endpoint checks.

;Education

;1. Bachelors degree or diploma in Computer Science, Information Technology, or related field. 2. Familiarity with Windows OS; macOS experience preferred for experienced hires. 3. Experience with endpoint management tools, asset/inventory systems, or ticketing systems (helpdesk/ITSM) is a plus. 4. Prior exposure to AV/video conferencing setup (Zoom, Teams, Cisco, Polycom) is beneficial.

;Technical Skills

;Ideal Candidate Profile 1. Strong diagnostic and problem-solving skills with a customer-service mindset. 2. Good written communication skills for clear documentation and knowledge-base updates. 3. Comfortable working in a healthcare/RCM workplace where uptime, data privacy, and compliance matter. 4. Able to work independently and escalate appropriately when issues exceed scope.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 IT Desktop Support Engineer (Tamil Nadu)
🏢 GMM Billing solutions
📍 Tamil Nadu