Job Summary

Provide L1 IT support by troubleshooting hardware, software, and basic network-related issues.

Responsibilities

- Install, configure, and maintain desktops, laptops, printers, and other IT devices.
- Support and troubleshoot Windows Operating Systems and Microsoft Office 365 applications.
- Deploy software installations, updates, security patches, and system configurations.
- Perform basic network troubleshooting involving DNS, DHCP, and TCP/IP.
- Manage IT assets, including hardware inventory, software licenses, and asset allocation.
- Record and track support tickets, IT incidents, and issue resolutions using ticketing systems.
- Ensure compliance with IT policies, security standards, and organizational procedures.
- Deliver excellent customer support with robust troubleshooting, communication, and problem-solving skills.
- Collaborate effectively with IT teams while working independently to maintain reliable end-user support services.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Desktop Support Engineer (Telangana)
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