- Respond to customer inquiries via phone.
- Resolve issues and provide solutions in a timely manner
- Maintain customer satisfaction through effective communication
- Document and track customer interactions and resolutions
- Collaborate with internal teams to resolve complex queries
- Stay updated with product knowledge and customer service best practices
Preferred candidate profile
- Fluency in English, with excellent spoken and written communication skills.
- Ability to work in a fast-paced environment and handle high call volumes.
- Strong problem-solving skills and attention to detail.
- Flexibility to work in different shifts, including nights and weekends.
what you will get
- Attractive salary + advantages
- Two way cab
- Good work environment
- At steady career growth
- If interested Kindly drop your resume to (phone hidden)
📌 US Voice Process Associate (Kerala)
🏢 Sutherland
📍 Kerala
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