Job Summary

About this role: Wells Fargo is seeking a Senior Response Emergency Representative.

Responsibilities

In this role, you will:

- Work closely with Security Response Center analysts to ensure escalation guidelines are followed according to written procedures
- Review, prioritize, and distribute work to meet deadlines and goals
- Perform moderately complex and time-sensitive security, operational, and customer support tasks
- Respond and resolve alarm system maintenance needs and security situations that arise in workplace
- Receive direction from supervisor and escalate non-routine questions to more experienced staff through in office collaboration
- Interact with immediate team on basic information, plus internal and external customers, Security Response Center analysts, and vendors
- Monitor and process time-sensitive life or safety, robbery, burglary,



and other alarms that are routed to the Security Response Center in accordance with Wells Fargo security procedures

Required Qualifications
- 2+ years of private security, banking or corporate security experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications
- ShoreView, Everbridge-VCC, OSINT, Datamir, Political Science, International Relations, Think-tank and Research, Lenel OnGuard, PSIMs, Command Center Operations

Job Expectations
- Physical presence at the assigned Security Response Center is required and each employee in this role must work onsite at the location posted or other assigned office
- This is a shift based role (Morning-Afternoon-Night) and shift schedules are determined by ESOC team deployment for various ESOC Operations

📌 Security Response & Emergency Representative (Karnataka)
🏢 Wells Fargo
📍 Karnataka