About Us:nnCommunicate India is a dynamic and rapid-growing communications marketing agency offering end-to-end services, including performance marketing, social media management, content creation, SEO, web development, branding, PR, and more. We partner with businesses across industries to drive growth, engagement, and measurable success. nnWe are looking for an experienced Account Director to lead client relationships, drive strategic campaigns, and ensure the delivery of exceptional results.nnKey Responsibilities: Client Relationship Managementnn- Serve as the primary point of contact for a portfolio of high-value clients.n- Develop and maintain strong, long-term client relationships by understanding their goals, challenges, and business landscapes.n- Regularly update clients with progress reports, insights, and recommendations.nnStrategic Leadershipnn- Oversee the development and execution of comprehensive digital marketing strategies tailored to each clients objectives.n- Drive creative ideation, innovation, and digital excellence in campaigns across all services, including performance marketing, social media, and content.n- Identify growth opportunities within client accounts to upsell and cross-sell services.nnTeam Management u0026 Collaborationnn- Lead and mentor account managers and executives, ensuring high levels of motivation, performance, and development.n- Work closely with internal teams (creative, performance, SEO, PR, web development) to ensure seamless execution of campaigns.n- Allocate resources effectively to meet client expectations and agency profitability goals.nnProject Managementnn- Oversee the planning and execution of multi-channel campaigns, ensuring they are delivered on time, within budget,



and with high-quality standards.n- Monitor KPIs and campaign performance to ensure continuous optimization and ROI for clients.n- Manage risk and resolve any issues or conflicts that arise during project lifecycles.nnFinancial Managementnn- Develop account budgets and forecasts in collaboration with the finance team.n- Ensure profitability by tracking financial performance and identifying areas for improvement.n- Negotiate contracts, retainers, and renewals with clients.nnIndustry Knowledge u0026 Thought Leadershipnn- Stay updated on the latest digital marketing trends, technologies, and best practices.n- Provide thought leadership by sharing insights and strategies with clients and internal teams.n- Represent the agency at industry events, conferences, and client pitches.nnKey Requirements:nn- Experience: 8+ years in a digital marketing role, with at least 3 years in a leadership position managing client accounts. Agency experience is a must.n- Skills:n- Strong understanding of digital marketing services (SEO, PPC, social media, content, branding, PR, web development).n- Proven ability to manage multiple accounts, campaigns, and teams simultaneously.n- Excellent communication, presentation, and negotiation skills.n- Data-driven mindset with the ability to translate analytics into actionable insights.n- Education: A degree in marketing, communications, business, or a related field is preferred.n- Tools Knowledge: Familiarity with marketing platforms (Google Analytics, Facebook Ads Manager, HubSpot, etc.) and project management tools (Trello, Asana, etc.).nnWhat We Offer:nn- Competitive salary and performance bonuses.n- Opportunity to work with top-tier clients across diverse industries.n- Flexible working environment (remote/hybrid options available).n- Professional development programs and training.n- Collaborative and cutting-edge team culture. .

📌 Digital Marketing Account Director (Mumbai)
🏢 Communicate India
📍 Mumbai