Mindpool is hiring for Sr Technical Problem Management Analyst in Pune
Mandate skill set:
- Solid communication skills and able to lead calls with multiple teams engaged, with good probing skills.
- Understanding of Incident and Problem Management processes, to perform Root cause analysis on Major Incidents.
- Understanding of ITIL.
- 5-6 years of experience in IT, experience in Support/Problem Management is a plus.
- Azure fundamentals knowledge is a plus.
- Knowledge about Sunrise Clinical Manager (SCM) is a plus.
📌 Senior Technical Problem Management Analyst (Pune)
🏢 Mindpool Technologies
📍 Pune
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