Health Care Process(IB/OB)- Voice Process (Mumbai)

Health Care Process(IB/OB)- Voice Process (Mumbai)

31 Jul
|
Selective Placement Consultants
|
Mumbai

31 Jul

Selective Placement Consultants

Mumbai

Job Description:

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Answering Customer Inquiries:
Addressing customer questions regarding products, services, or company policies.

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Handling Complaints:
Resolving customer complaints and issues in a skilled and timely manner.

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Providing Customer Support:
Offering assistance and guidance to customers, potentially troubleshooting issues or providing technical support.

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Making Outbound Calls:
Contacting customers to provide updates, follow up on orders, or promote products.

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Maintaining Accurate Records:
Keeping detailed records of customer interactions and information.

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Achieving Sales Targets:
In some roles, achieving sales goals or targets by upselling or cross-selling products.

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Escalating Issues:
Identifying and referring complex or urgent issues to appropriate personnel.

📌 Health Care Process(IB/OB)- Voice Process (Mumbai)
🏢 Selective Placement Consultants
📍 Mumbai

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