Job Description:

Role Purpose

You will own end-to-end client management for B2B marketing engagements — from taking briefs to coordinating delivery across design, content, media, and tech teams. You ensure timelines, quality, client satisfaction, and opportunities for growth (upsell/cross-sell) within existing accounts.

Key Responsibilities

✔ Client Relationship & Communication

- Act as primary point of contact for 3–5 retainer clients
- Manage client expectations proactively and drive delivery confidence
- Conduct review calls, share reports, and document actionable feedback

✔ Project & Delivery Management

- Convert briefs into internal tasks with clarity, scope, and ownership
- Coordinate work with content, creative, video, web & paid media teams
- Track delivery using Jira/Asana/ClickUp + maintain monthly calendars
- Prepare timelines, Gantt charts, status trackers & performance summaries

✔ Marketing Knowledge & Strategic Understanding

- Understand marketing funnels, B2B lead journeys & performance metrics
- Grasp basic CRM workflows and lead lifecycle (Zoho, HubSpot, Salesforce preferable)




- Work with LinkedIn + email campaigns for demand generation projects
- Support creation of case studies, reports, and ROI-based client narratives

✔ Commercial & Account Growth Support

- Identify upsell opportunities (campaigns, website projects, paid media, video, content automation, etc.)
- Support pricing, proposals, SOW documents, and renewals

Preferred Skill Set

Robust spoken & written communication (mandatory)
Experience in a digital or B2B agency / SaaS marketing team
Working knowledge of LinkedIn outreach, CRM workflows, email marketing
Ability to manage multiple stakeholders (internal + client teams)
Hands-on expertise with task management tools (Jira/ClickUp/Asana)
Comfortable with analytical reporting & explaining performance metrics

Who Will Succeed in This Role?

Someone who:

- Has handled at least 3–5 years B2B accounts independently
- Understands “strategy for execution,” not just passing briefs
- Loves structured processes, deadlines, and documentation
- Enjoys building trusted long-term client relationships

📌 Client Success & Marketing Delivery Manager (Noida)
🏢 Mantras2Success
📍 Noida