Career Category
Marketing
Job Description
Product Manager, Omnichannel Marketing Operations (AIN)
Location: Amgen India
Role summary
As an offshore member of the US brand team, the Product Manager will partner closely with brand and cross functional team members to enable effective execution of commercial brand plans. Operate as the on-the-ground product collaborator in Amgen India (AIN) who coordinates delivery, surfaces actionable insights and ensures outputs meet brand priorities, quality and compliance standards, with a strong focus on omnichannel campaign execution and optimization across digital and CRM touchpoints.

Key responsibilities
- Work side-by-side with onshore brand leads to convert U.S. brand plans into clear, executable deliverables.
- Coordinate end-to-end campaign and program delivery with AIN pods, commercial stakeholders and vendors to ensure on-time, on-brand and compliant execution.
- Surface and translate analytics and insight outputs (dashboards, segmentation, campaign performance) into practical recommendations that inform brand decisions.




- Promote adoption of automation and standardized approaches (modular content, metadata/tagging, templating) to simplify operations and increase reuse.
- Champion the use of AI‑enabled content and productivity tools within the team to accelerate self‑service content creation, repurpose existing approved materials, and drive repeatable, scalable execution models across omnichannel campaigns.
- Manage vendor and partner coordination for routine execution; escalate and resolve delivery or quality issues in partnership with brand and AIN teams.
- Track and report core operational metrics (on-time delivery, error/rework, asset reuse, AIN execution independence) and use them to drive incremental improvements.
- Ensure smooth handoffs, knowledge transfer and a explicit RACI between AIN delivery and onshore brand teams; partner with compliance to meet MLR requirements.

[Omnichannel execution]
- Coordinate creative

📌 Product Manager, Omnichannel Marketing Operations (Hyderabad)
🏢 AMGEN
📍 Hyderabad