Would you like to work in a Great Place To Work whilst being part of a global service delivery team serving over 50,000 board members across 40 countries?
Our product is trusted by global Fortune 500 listed companies as well as the regulators both in India and worldwide.
Provide clear and exact reporting to the management.
Churn Management for the clients/region and reporting on Churn.
Client Satisfaction Surveys and Health checks periodically including G2 and Capterra reviews. Interact and correspond with clients and partners and attend client meetings.
Responsible to complete the UAT process together with customers.
Follow up on client health and client delivery milestones globally with other delivery team members worldwide.
A minimum of 2 years of relevant experience in client service delivery or a related field is required.
📌 CSM Manager (Mumbai)
🏢 BoardPAC
📍 Mumbai
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