- Experienced in managing Predictive Dialer technology.
- Able to effectively communicate and comprehend instructions in English.
- Knowledge of voice telecommunications technologies, including PBX, ACD, AOD, IVR, Chat, SMS, Predictive Dialers and Voicemail.
- Excellent working knowledge of MS Office suite including Word, Excel, PowerPoint & robust written communication skills.
- The CRM Delegated Administrator is responsible for managing, configuring, supporting, troubleshooting, strategizing and creating custom solutions for the all CRM applications that are related to the Call Center.
- Act as Technical and systems liaison between EBS and Client IT and Operations staff. Lead all technical aspects of client project on-boarding.
- Act as company's internet police, monitoring internet and email-use while ensuring adherence to company's usage policies.
- Desired but not required: experience with VoIP and website designing.

📌 IT Executive (Bhopal)
🏢 Engtelegent
📍 Bhopal