Job Description:

Job Role: Head – Fraud Risk Management

Years of Experience : 12 Years to 17 Years (Minimum of 10 years’ experience in fraud monitoring and prevention in a bank & At least three years’ leadership experience managing a team of people)

Education : Any Graduation with ACFE certification Mandatory

Job Description

This is a senior level position overseeing the implementation of the bank’s fraud detection and prevention strategy.

Managerial Responsibilities.

Identify and manage the fraud risk across the organisation.

Functional Responsibilities.
- Establish a 24*7 fraud alert monitoring capability by documenting and implementing appropriate processes and methodologies to support the bank’s fraud detection and prevention strategy.
- Ensure that the monitoring standards are adhered to by the analysts and team leaders.
- Create, develop and ensure that Quality Assurance is executed across samples of alerts from all fraud detection systems.
- Lead a diverse team of fraud monitoring analysts and their team leads in the day to day execution of the functions tasks.




- Coach the team to keep pace with emerging fraud modus operandi. Provide bank-wide training on latest trends in frauds and the prevention techniques.
- Monitor efficiency of the team and take corrective actions, wherever necessary.
- Conduct rule efficiency analysis and carry out necessary changes to improve fraud prevention/ detection rates and reduce false positives.
- Ensure adherence of all TATs.
- Evaluate the current fraud prevention system used by the bank and recommend changes if required.
- Provide subject matter expertise input to risk assessments of recent products, initiatives and channels when required.
- Provide regular data and feedback to the top management.
- Collaborate with law enforcement agencies where required.
- Network with industry peers to share intelligence and best practices.
- Stay updated with the latest trends in banking fraud, technology, monitoring and investigati

📌 CSB Bank (Mumbai)
🏢 Acura Solution
📍 Mumbai