We’re Hiring | Service & Operations Executive (Associate Level)Location: NoidaWork Mode: Full-Time | Work from OfficeWorking Days: Monday to Saturday (Sunday Fixed Off)About Emo MatrixEmo Matrix is a growing organization in the psychology and mental health education space, focused on delivering high-quality learning experiences and seamless learner support.Role OverviewWe are looking for a Service & Operations Executive who will play a key role in managing learner support, internal coordination, and day-to-day operational activities. This role is ideal for freshers or early-career professionals looking to build a strong foundation in operations and service management.Key ResponsibilitiesHandle learner queries and service requests via WhatsApp, calls, and emailSupport onboarding, enrollment follow-ups, and documentationCoordinate with academics, sales, and tech teams for smooth service deliveryMaintain records, trackers,



and MIS reportsAssist in session scheduling, app access, certificates, and course logisticsEnsure timely resolution of issues and maintain a positive learner experienceEligibility & RequirementsGraduate in any discipline (Psychology background is a plus)0–2 years of experience (Freshers are welcome)Good communication and coordination skillsComfortable working in a rapid-paced office environmentBasic knowledge of Excel / Google Sheets / CRM tools is an advantageWhat We OfferStructured learning and growth opportunitiesExposure to operations in the education & mental health domainSupportive and collaborative work culture? Interested candidates can apply via DM or email at: [email protected] Emo Matrix, operations power experiences—and people make it happen.

📌 Customer Service Representative (Noida)
🏢 ️ Emo Matrix Group™
📍 Noida