Job DescriptionCustomer Support Internship NLocation: Noida, Sector 65 (Work from Office) NType: Full-time WFO NExperience: Freshers Only NStipend: Upto 15K NImmediate Joiners Preferred NAbout IshkaaranIshkaara is one of India's fastest-growing accessories brands — bold, trend-driven, and loved by NGen Z & Millennials. Fromstatement jewellery to everyday pieces, our collections are designed to Nmake an impression. As wecontinue to grow rapidly across digital platforms, we're looking for a Ndedicated Customer Support Executive to ensure a smooth and positive experien for our customers. NAbout the RolenWeare looking for a friendly, responsible, and customer-focused Customer Support Internship who can Nhandle customer queries efficiently and maintain a positive brand experience. You will be the first Npoint of contact for customers and help resolve their concerns related to orders, products, and Nservices.nKey Responsibilities N
- Handle customer queriesvia calls, WhatsApp, social media, and email. N
- Assist customers with order status,
product details, returns, exchanges, and refunds. N
- Resolve customer complaints in a qualified and timely manner. N
- Coordinate with the operations and warehouse teams for order-related issues. N
- Maintain records of customer interactions and follow up when required. N
- Ensure a positive and helpful experience for every customer interaction. NRequired Skills & Qualifications N
- Good communication skills in Hindi & English. N
- Basic knowledge of customer handling and problem-solving. N
- Ability to remain calm and polite while handling customer concerns. N
- Basic computer skills and familiarity with WhatsApp, email, and Excel. N
- Responsible, patient, and customer-oriented mindset. N
- Ability to work from office and manage daily support tasks. NHow to ApplynSendyour CV to
[email protected] NSubject: Customer Support Intern – Your Name
📌 Customer Support Intern (Faridabad)
🏢 Ishkaara
📍 Faridabad