30 Jul
|
The Hird
|
Lal Bazar
30 Jul
The Hird
Lal Bazar
Job DescriptionHiring for Customer Support Executive : NDesired candidate profil Nn eExperience in handling customer issues, escalation calls, case management, and coordinating with cross-functional team N sExcellent verbal and written communication skills in English with solid comprehension abilitie N sGood working knowledgeof computers, including proficiency in MS Office applications, web-based tools, email systems, and data entry activitie N sAbility to analyze information accurately and maintain attention to detai N lWillingness to work ina 24x7 environmen N tOpen to working from the offic Nnen Job Descripti Nn onResponsible forcalling insurance companies in the US to analyze claim status and follow up on outstanding Accounts Receivable (A N R)Capable of identifying, capturing, and documenting denial reasons accurate N lyUpdate claim status, notes, and actions in the respective systems and databas N esCoordinate with internal teams to resolve claim-related issues and ensure timely closu N reMeet productivity, quality, and compliance targets as defined by the proce N ssMaintain confidentiality and always adhere to client and organizational policie Ns.
📌 Customer Service Representative (Lal Bazar)
🏢 The Hird
📍 Lal Bazar