Description

Must have Technical:-

- Good understanding of Control-M Architecture and Agent/Server Communication
- Good knowledge on Control-M tool to manage batch jobs, familiarity with feates and usage of tool
- Basic Unix
- ITIL knowledge

Good to have:

- Experience of handling Priority incidents and critical issues related to Control-M.
- Basic Unix
- Basic MS SQL or Oracle

Soft Skills:

- Experience in 24*7 batch monitoring and production support.
- Excellent problem-solving skills and attention to detail.
- Ability to work collaboratively in a team.
- Strong communication and interpersonal skills.

Responsibilities

Provide support for Control‑M job scheduling and monitoring. Responsible for incident resolution, job failures, performance tuning, and ensuring batch workflows run smoothly in production environments. A solid focus is placed on adherence to ITIL processes to ensure smooth and reliable operations.

Qualifications

Support Engineer

📌 Control M - Production Support (Bengaluru)
🏢 Zensar Technologies
📍 Bengaluru